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Old Friends

FREQUENTLY ASKED QUESTIONS

HOW DOES IT WORK?

You call us, we come out and meet you for a free consultation? 
We interview to find out what the best services for you.  
We check the location for safety.  We go over the best care plan.  We take into consideration all the parameters so we can place the best staff with you or your loved one,  we go out of our way the be the best we can.

ARE ALL THE PEOPLE THAT WORK FOR YOUR COMPANY BACK GROUND CHECKED...?

Yes, they all have their California Care Aide Registry.  Which means they have been Back Ground checked and they have had their TB test which both get renewed every two years.  We do more than that but some things we do keep confidential.

WHAT SHOULD I CONSIDER WHEN CHOOSING A CARE SERVICE PROVIDER?

Price Versus Service.  How much work are you asking the Care Givers to do?  How much are they charging for the service.  
Is the service your requesting through someone that is licensed,  if they are not licensed,   remember that you have to pay Taxes or you could be sued later for taxes and for injury if they are not insured.
We suggest agencies of creditability even if the cost is a little more because it keeps you safer in the long run.

WHAT IS THE EASIEST WAY TO GET ALL YOUR QUESTIONS ANSWERED??????

Just call us, we really enjoy helping people get the answers they want as quickly as possible, it leads to quick solutions to get things going in the right direction for the care of the people we are looking to help.

HOW QUICKLY CAN WE SET UP GETTING SERVICE?

Most services can be set up with in 24 hours or sooner.  It is best to give as much time as possible so we can get the right staff in place for your love one.

IS THERE A MINIMUM NUMBER OF HOURS FOR SERVICES?

Yes, we have a minimum of 2 hours for any service that we provide.  Given drive time, Scheduling of our appointment services, that is what our minimum is.

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